Operations Management

Description :

Organizations are now placing much more emphasis on operations management. This is mainly due to increased international competition, improved production processes, more emphasis on product quality and changing customer expectations. Organizations now have to recognize that to be successful, they must supply the products that their customers want. This latest book describes the main themes of operations management and places it in context with the other essential functions of the organization. To emphasize the importance of operations management in all types of organization, the subject is approached from a practical viewpoint and concentrates on concepts currently in use, such as concurrent development; process-centred organizations; supply chain management; JIT (just-in-time operations); quality management. Highlighting strategic issues, Operations Management shows managers how to help their organizations to succeed in the increasingly demanding business environment.